Questions, and how to reach a person.

Common questions

Is casatend available yet?

Not yet. It is in active development, and there is no public build to install. Join the waitlist on the home page and we will email you once there is one. That will be the only email you get from us until then.

How does forwarding a receipt work?

Each home you set up gets its own email address. Forward a purchase confirmation to it and casatend reads the receipt, splits it into line items, and holds it for review. From there you attach lines to the fixture, repair, or part they belong to. Nothing is filed automatically without you seeing it.

What do the roles mean when I share a home?

An owner can do anything, including deleting the home or transferring it to a new owner. A manager can add and edit fixtures, rooms, and records, and can manage other non-owner members. A renter can view and contribute, and can invite other renters. Only an owner can hand the home to someone else.

What happens when I sell the house?

You start a handover, review how complete your records are, and go item by item deciding what stays with the house and what goes with you. Fixtures convey; personal belongings do not unless you say so. The buyer accepts, and the records move to their account. You keep a downloadable archive of everything, which becomes your copy once the home is no longer yours.

Can I get my data out?

Yes, without asking anyone. Account and data settings produces a complete export of your account as a single file. Homes you have handed over leave you an archive you can download at any time.

How do I delete my account?

Open Settings, then Account and data, then Delete account. We email you a confirmation link, and following it deletes your account along with the homes only you belong to. If you cannot get into your account, email support@casatend.com from the address on the account and we will do it for you.

Do I have to share my manuals with other people?

No. Contributing a manual to the shared library is a choice you make per upload. If you contribute one, only the manual document is shared, and it carries nothing about you or your home. You can see the status of everything you have contributed in the app.

Does it work without a connection?

Partly. Records you have already loaded stay readable and the app tells you when you are offline, but changes made without a connection are not queued up to send later. Treat it as a connected app for now.

What does it cost?

Nothing has been decided, and there is no way to pay for casatend today. When there is pricing we will say so plainly rather than surprising anyone who joined the waitlist.